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0 |
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Custom Data Products Return Policy
• Most Non-Clearance Store
products
may
be returned or exchanged within 30 days of your product's shipping date.
• Clearance items or Computer Processors may be returned
only when defective and within 14 days of your product's shipping date.
• The shipping date is available in your My Account order history. After
30
days (14 days for Clearance Store/Price Mistake of the Day products), please
contact
the
manufacturer directly.
• Opened Software may be exchanged within 30 days (14 days for Clearance
products) of your product's shipping date for the same item
only. No refunds are available for these items, if opened.
• All returns must include a Return Merchandise Authorization Number (RMA#).
• Items must be in original packaging, in as-new condition with the packing
slip, all warranty cards, manuals and accessories.
• Please allow approximately 10 business days for your return to be processed
once it has arrived at the warehouse.
• If you request a replacement, we will ship your replacement after we
receive and process your returned product. If you need a replacement right away,
we
suggest you request a credit (rather than a replacement), when you obtain your
RMA number. Then place a new order. The new order will be shipped as soon as
we have product available and your credit will be applied approximately 10-15
days after we receive the product you are returning.